Shipping Progress. Updated Delivery Schedule.

As we are slowly but steadily delivering first HB Rings, we want to give an overview on our current progress.

Out of total 1050 orders (1000 HB Rings and 50 Solid Rose Gold HB Rings), we have 689 active orders for HB Rings and 36 for Solid Rose Gold HB Rings. We completely understand those of you who decided to cancel their orders due to delay, while for those of you who still keep your orders, this means that your HB Rings will be more rare then initially intended. We still do not take any new orders instead of canceled ones and we do not intend to do so.

Currently, we are few days away from finishing delivering the series of SA100 0*** orders, which includes 76 orders. We are still making efforts in order to speed up the process, nevertheless, with our current assembly speed, we expect to deliver another 150 orders by December, which should complete our first batch. 250 by January and remaining 200 orders by February.

We feel awful about the delay first and foremost for the people who are or were expecting them for their wedding or engagement. It is absolutely heartbreaking for us, yet best we can do is to make them as quick as we can and deliver them as soon as possible.

Our recent assembly bottleneck is created because of need to make custom sized lighting stripe for each HB Ring, for more information please see our earlier update here. At this point making HB Rings turned more into a making custom commissioned jewelry, rather than a commercial product, as we spend hours and hours working on each HB Ring.

Still, we are incredibly lucky and proud to be able to deliver HB Rings, since looking back, we see that all our decisions starting from design, choice of materials, functionality were insanely ambitious and optimistic. 

Bellow you will see the updated table with delivery schedule. Please know this is an estimate only since there are many factors affecting completion of each HB Ring.

For Solid Rose Gold HB Rings, please see our special update here.

We offer full refund for those of you who cannot wait any longer for their HB Rings. If you deiced to cancel your order please email us at orders@thetouchx.com. We try to get back within 48 hours.

Solid Rose Gold
HB Ring

Order numbers:
SA100 XXX

HB Ring
Order numbers:
SA100 0XXX

SA100 1XXX
SA100 2XXX

SA100 3XXX
SA100 4XXX
SA100 5XXX

SA100 6XXX
SA100 7XXX
SA100 8XXX

SA100 9XXX
Solid Rose Gold
HB Ring

Order numbers:
SA100 XXX

HB Ring
Order numbers:
SA100 0XXX

SA100 1XXX
SA100 2XXX

SA100 3XXX
SA100 4XXX
SA100 5XXX

SA100 6XXX
SA100 7XXX
SA100 8XXX

SA100 9XXX


Estimated delivery
In process of delivery


Estimated delivery
Delivering last few orders

In process of delivery
December 2017

December 2017
December 2017/January 2018
December 2017/January 2018

December 2017/January 2018
January/February 2018
January/February 2018

January/February 2018


Estimated delivery
In process


Estimated delivery
Last few orders

In process
Dec 2017

Dec 2017
Dec 2017/Jan 2018
Dec 2017/Jan 2018

Dec 2017/Jan 2018
Jan/Feb 2018
Jan/Feb 2018

Jan/Feb 2018

 *Letters on the end of your order number should not be taken into account.
**Before shipping your HB Rings, we will contact you to double check your ring sizes and shipping address.

If you would like to cancel your order and receive a full refund, please email us at orders@thetouchx.com
. We try to get back within 48 hours.

Please note that in our Terms we stated since the beginning that all scheduled shipment dates are estimates only. Also, since March we explicitly mentioned in the ordering process that we are running behind the schedule, and delay in delivery is likely to take place.