Updated Delivery Schedule – June

As we are fully in assembly process, we had a chance to reevaluate the speed of assembly and update our estimated delivery timeline. Please note that every HB Ring is assembled by hand which is highly time consuming, yet due to its extreme complexity, it is virtually impossible to accelerate the assembly process by automation.

We understand that many of you are very frustrated with the ongoing delay, and for watch or jewelry industry a delay can be somewhat surprising, but there is an important fact to take into account, that we are making a new product, the likes of which was never ever built before.

Nevertheless, we studied the fact of how we could better foresee the delays, yet it turns out that it is theoretically impossible for us, since no one before us ever done majority of the operations, that we use in making HB Rings. Taking into account the huge demand, we are developing processes to accelerate the manufacturing process to fulfill current orders and the ongoing demand.

Also, we can't appreciate enough those of you, who daily sends us touching letters of support and encouragement.

Any of you who would like to cancel your order and receive a full refund, please email us at orders@thetouchx.com. We try to get back within 48 hours.

Solid Rose Gold HB Ring
Order numbers:
SA100 XXX

HB Ring
Order numbers:
SA100 0XXX

SA100 1XXX
SA100 2XXX

SA100 3XXX
SA100 4XXX
SA100 5XXX

SA100 6XXX
SA100 7XXX
SA100 8XXX

SA100 9XXX


Expected delivery

July 2017/special update will follow soon


Expected delivery
mid July 2017 

end July/mid August 2017
end July/mid August 2017

end July/mid August 2017
end July/mid August 2017
August 2017

August 2017
August 2017
August 2017

August 2017

* Letters on the end of your order number should not be taken into account.
**Before shipping your HB Rings, we will be contacting you to double check your shipping address and ring sizes.

If you would like to cancel your order and receive a full refund, please email us at orders@thetouchx.com
. We try to get back within 48 hours.

Please note that in our Terms we stated since the beginning that all scheduled shipment dates are estimates only. Also, since March we explicitly mentioned in the ordering process that we are running behind the schedule, and delays in delivery is likely to take place.